Biographie
Nada Zogheib has over 20 years of experience in sales, customer service management, training, and customer loyalty strategies in information technology companies. She spent several years promoting IT products in the markets of North America, Latin America, North Africa, and the Middle East. She was also responsible for setting up a customer service and training department at KMtechnologies (Montreal). At CEIM, she serves as an advisor in the Sales Intelligence department. She shares her particular expertise in management and the implementation of strategic customer service with IT companies in the commercialization phase. She also regularly gives conferences on sales and customer service. Nada holds a specialized BA in translation from the Université de Montréal, a certificate in law from the Faculty of Continuing Education at the Université de Montréal, and a degree in political science with an option in international relations from Concordia University.
